Storm Water Management

CSO Public Notification

Frequently Asked Questions

Program Overview

During heavy rainfall and snowmelt, urban runoff carries pollutants directly into local waterways through the city’s storm sewer system. Because storm drains do not treat water before discharging into the Big Blue River and Flatrock River, the City of New Castle maintains a comprehensive Storm Water Management Program to protect public health, prevent erosion, and safeguard regional aquatic habitats.

Environmental Impacts of Stormwater Runoff

Unfiltered urban runoff carries contaminants—including sediment, lawn fertilizers, pesticides, pet waste, motor oil, gasoline, de-icing salts, and litter—which directly lead to:

Resident Action Guide: How You Can Help

Protecting local rivers requires community cooperation. Residents can minimize runoff pollution by following these practices:

Program Contact Information

 ​Combined Sewer Overflow (CSO) Public Notification

Overview

The City of New Castle operates a Combined Sewer System (CSS) designed to transport both municipal wastewater and stormwater runoff to the treatment plant. During periods of heavy rainfall, system volume can exceed capacity, resulting in temporary discharges through designated Combined Sewer Overflows (CSOs).

Public Health Advisory

Discharges from CSO outfalls occur under wet-weather conditions authorized by State and Federal National Pollutant Discharge Elimination System (NPDES) permits. Due to potential public health risks associated with untreated wastewater contact:

Direct Notification Registration

Residents can request direct email or text notifications regarding active CSO events. To enroll, send written contact details to:

Department Contacts

For inquiries, environmental concerns, or additional information regarding combined sewer operations, contact facility leadership:

Storm Water Man​agement

 Frequently Asked Questions

  What is MS4?

MS4 is an acronym for Municipal Separate Storm Sewer System. A separate storm sewer system is any conveyance that transports storm runoff directly to a receiving stream. In addition to the inlets, and pipes we associate with storm sewers, it also includes curbing, swales, ditches, channels, etc. Runoff that enters a separate storm system is not treated for water quality before it enters the waterways.

What is storm water runoff?

Storm Water Runoff is defined as rainfall or snow melt flowing across the ground. It flows directly to waterways through ditches, swales, storm sewers, etc., and is not treated. Storm water runoff carries with it, sediment, automotive fluids, fertilizer, trash, and various other pollutants.

  ​What is a watershed?

A watershed is any land area, large or small, that collects and drains storm water to one location. The City of New Castle contributes to two different watersheds. The Driftwood Watershed is spread out over portions of eight counties and collects the majority of storm water from the city draining to the Big Blue River. The Flatrock-Haw Watershed is spread out over portions of six counties and collects storm water from the extreme eastern and southeastern part of the city draining to the Flatrock River

  ​Point Source vs. Non-Point Source Pollution

· Point Source Pollution: Polluted water discharged directly from a single, identifiable pipe or outfall—such as industrial waste streams or Combined Sewer Overflows (CSOs). To manage this, the City of New Castle enforces an industrial Pre-Treatment Program and is actively executing its Long-Term Control Plan (LTCP) to minimize wet-weather sewage overflows into the Big Blue River.

· Non-Point Source Pollution: Contaminants picked up by rain or snowmelt flowing across residential yards, roads, parking lots, farm fields, and construction sites before washing into local rivers. As point-source discharges have become strictly regulated, non-point source runoff has become the primary threat to water quality today. The City’s Storm Water Management Program is designed specifically to capture, control, and prevent this type of runoff pollution.

 ​What is a Storm Water Management Program?

As a designated Municipal Separate Storm Sewer System (MS4) community, the City of New Castle operates a federally and state-mandated Storm Water Management Program. The program's core objective is to reduce pollutants carried by urban stormwater runoff into local rivers and streams. Community involvement is vital to this mission—residents are encouraged to practice clean water habits at home and report potential pollution violations to city officials.

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