The City of New Castle, Indiana

MVH - Streets

Commitment

• Serving Our Customers- We continually excel with our standards of workmanship and quality of service through improved attitudes in order to keep New Castle a great place to live.
• Accountability- With the rate of inflation increasing, our Street Commissioner and the Assistant Street Commissioner constantly monitor one of the city's largest department budgets in an effort to combat the cost of maintaining a fleet of vehicles, the cost of road repairs and paving, and trash removal.  Along with the accountability to the Mayor for our budget, we are held most accountable by the citizens of New Castle to keep our city clean, and well groomed.  We always give 110% effort to ensure this happens.
• Leadership- At the Street Department we are committed to preserving the natural, clean and sanitary environment of New Castle.  While providing for our citizens today, we look forward to serving our citizens of tomorrow and welcome the comments and suggestions of everyone.

Responsibilities 

• Sanitation pick up
• Street maintenance
• Seasonal removal of  leaves and snow
• Brush and limb chipping
• Traffic signs.

Regular sanitation routes are serviced weekly to non-business and non-industrial sites, at no charge.

Sanitation

Service is provided for all residents with an active water bill. To establish water service, please contact the Utility Office at 765-521-6820. You will then be issued a trash tote and receive weekly trash service. The trash totes are to stay with your home. If you move, please do not take our totes with you. They are city property and belong to the address associated with the water bill.

•  Trash Collection Routes

LARGE TRASH PICK-UP GUIDELINES

• Only (3) Large Trash items or less will be collected on your normal trash day. Please call the Street Department at 765-521-6831 to let them know you will have (3) large items or less to pick up along with your trash tote.
• ALL items must be at the edge or the road and/or edge of the grass
• NO TRASH OR BRUSH IS TO BE SET OUT OVER THE WEEKEND

BRUSH PICK-UP GUIDELINES

• Limbs cut must not be longer than 5FT, the pile should not be taller than 4FT, and no longer than 10FT. Only (1) pile will be collected  
• Cut edges must face towards the street
• Any trees cut professionally must be removed and cleaned up by the professional

THE FOLLOWING ITEMS WILL NOT BE COLLECTED

• Construction materials, shingles, dirt on tree roots, computers, televisions, stoves, refrigerators, appliances, paint, tires, and any type of batteries.

WE WILL NOT PICK-UP RENTAL OR PROPERTY CLEAN OUTS!

•    Please contact Henry County SWMD for all Recycling concerns. They can be reached at 765-529-1691 or at henrycountyswmd.com